EMERGENCY ELECTRICIAN, SAN ANTONIO AND THE HILL COUNTRY.
Some electrical problems wait for an appointment. These do not. If you are reading this with something sparking or smoking, stop reading and call.
Call now, do not wait
If you smell burning, see smoke, or someone has been shocked, hang up and call 911 first. Otherwise, if you can reach your breaker panel safely, shut off the breaker for that circuit, or the main if the whole house is out. Do not touch the panel if it is hot, smoking, wet, or if you would have to stand in water to reach it.
- Sparking, arcing, or a burning smell
- Smoke, or something hot to the touch
- A buzzing panel
- Exposed or downed wire
- Water on electrical equipment
- Someone has been shocked
- Total loss of power to the house
What happens when you call
You are talking to the owner or to his assistant, not a dispatch center reading from a script. Genuine emergencies get put straight through. Everything else gets taken down properly and called back.
Storm and outage damage
High wind takes service masts off houses, and that is a utility-adjacent repair with a specific sequence. Mast and meter base damage after a storm is quoted as its own job, with CPS Energy scheduled for the disconnect and reconnect.
Common questions
How fast can you get out for an emergency?
Call and you will get a straight answer on timing. Sparking, burning smells, a hot panel or a total outage get moved ahead of routine work.
What counts as an electrical emergency?
Sparking or arcing, a burning smell, smoke, something hot to the touch, a buzzing panel, exposed or downed wire, water on electrical equipment, a shock, or total loss of power.
Should I turn the breaker off myself?
If you can reach the panel safely, yes, shut off the affected circuit or the main. Do not touch the panel if it is hot, smoking, wet, or if you would have to stand in water to reach it.
Call: (210) 831-2520